SUPPORT

Tell us what happened, not just “tool not working”.

A short, specific message usually makes the problem much easier to reproduce and answer.

01

Send a useful support request

  1. Tool

    Name the tool and paste its page URL.

  2. Action

    Tell us the button or step where the issue happened.

  3. Result

    Copy the exact error message or describe what appeared.

  4. Device

    Mention phone/computer, browser and approximate time.

Never send: password, OTP, UPI PIN, full card number, CVV, or an unmasked identity document unless support has provided a secure and necessary method.

Before contacting support

My downloaded file is not opening

Download it once more, check that the file size is not 0 KB and try opening it with another suitable app. Include the tool name and file type in your message.

The print size is wrong

Match the paper selected in AkPrintHub with the printer dialog and choose 100% or Actual size. Turn off Fit to page, headers and footers.

A payment is not showing

Keep the transaction ID and approximate time. Verify the debit in the payer app and the credit in the receiver account; do not send the UPI PIN or OTP.